DELIVERIES

Shipping costs to Spain (peninsula, Baleares, Ceuta and Melilla)

• Orders up 45€= 3,5€
• Between 45€ and 100€= 7€
• Plus 100€= Free (only peninsula and Baleares) and 9€ Canarias, Ceuta y Melilla.

For international purchases, expenses will be different depending on the country of destination.

Delivery takes home via Correos, the Spanish national postal service, or through parcel post by TNT.

Shipping areas: European Union, EEUU, Canada and Japón. Other countires ask by e-mail: tienda@inakisampedro.es

The delivery will arrive within 6 to 8 working days from the date of order, excluding Saturdays, Sundays and holidays (both local and national). Otherwise, it will be communicated in advance. Most orders are usually delivered faster.

Against any absence of stock or modification of the order, we will contact the buyer before serving the request to seek a possible change of product.

 It is understood as "order confirmed" when, in payment via Paypal or credit card, when our bank confirms receipt of the money.

RETURNS

We're sorry it has to come to this, but we will gladly assist you with a return if we must. Simply follow the steps below to complete the process:

1. Contact us to initiate the return.

Be sure to include your original order number and the item you'd like to return. Items in unused condition can be returned for a full refund, less the cost of shipping, within 15 days of the ship date.

2. Repackage the item and send it back to us.

3. Once your return item is received and determined to be in unused condition, we will process your refund for the amount paid, less the initial shipping cost.

For returns within 15 days, the refund will be processed according to your original method of payment, or through PayPal.

Payment by Paypal or Credit Card.

Through this payment method the information is entered via a secure server that provides an immediate payment service.

All payments made by this method will be validated by your bank and, if accepted, we will receive it automatically and instantly.

In case of the cancellation of an order, you will be forced to award damages to Iñaki Sampedro.

¡Thank you very much!